Help & FAQs

Welcome to the VolksChoice Help Center. Explore step-by-step guides on how to make the most of the features and options available on this website.

  1. Login to your VolksChoice account.
  2. Go to My Families Page from the right-side menu.
  3. Click on the "Create a New Family" button under the "My Families" section.
  4. Fill in the required details:
    • Family Name: Enter a name for your family.
    • Family Description: Provide a brief description of your family.
  5. Click on the Create Family button.
You have successfully created a new family!

  1. Once you create a new family, it will be listed under the My Families page, which can be accessed from the right-side menu.
  2. Click on the View/Add Members button for the selected family.
  3. If no members have been added yet, you'll see Total Family Members: 0 and a message reading "Things to consider while creating your family tree:" to give you an idea of how VolksChoice works.
  4. Click on "Add First Member to {Family Name}" Button.
  5. Choose a photo for the first member. It should be a square photo under 2MB in size.
  6. Enter the Full Name of the member (this is the only mandatory field).
  7. Fill in any other available details as needed.
  8. Click on the Submit First Member to Family button.
You have successfully created the first family member!

  1. Go to My Families page, which can be accessed from the right-side menu.
  2. Click on the View/Add Members button for the family you want top share.
  3. Below the family description, you will see the Share button in the following style:
  4. Click on the Share button, and a new popup will open based on your device.
  5. Choose the app you want to share your family tree with and follow the app's steps to complete the sharing process.

  1. Navigate to the family tree you want to download.
  2. Click the Download PDF button.
  3. Choose the layout (with or without indentation), and click Download. Note: Be cautious when selecting indentation, as it may cause the list structure to break after 4 or 5 generations.
  4. Once the PDF is ready, save the file to your device.

If you need further assistance, feel free to contact us.